Serene Lake View - Heron Cottage

Summary Child Safety: The cottage is not baby-proofed. If you plan to travel with an infant or toddler, please contact us before booking to discuss. Service Animals: Registered service animals are welcome. The animal must be under the handler's control at all times and cannot be left alone in the cottage. Our full policy will be provided after booking. Entertainment: The living room has a smart TV. Cable is not provided. You will need to log in with your own streaming service accounts (e.g., Netflix, Roku) or connect your computer with the provided cable. Please remember to log out at the end of your stay. Summer Comfort & Noise: The cottage stays naturally cool thanks to shade from trees and the lake breeze. An air conditioner is also available. When windows are open, you may hear a train whistle, which some guests find enchanting. A white noise fan is provided if you prefer to minimize the sound. Cancellation Policy: We do not offer free cancellation for inclement weather, poor air quality, or high wildfire danger. Refunds are only issued if active road closures prohibit access to the property or if a Level 2 or higher evacuation notice is in effect. Pets We welcome your dogs with prior approval! We do have a size restriction on dogs - none larger than 40 lbs. We also ask that dogs are well-behaved and leashed when outside the cottage. We do ask for a $100 per pet per fee to help us keep up with the cleaning. Important note on Service Animals and Emotional Support Animals: Service Animal: The service animal must be under the control of its handler at all times. The service animal will be with its handler at all times and not left alone in the cottage at any time. Any service animal that is not a dog requires prior approval from the host. If a service animal’s behavior becomes disruptive, dangerous, or poses a threat to other guests/owners, we may ask the guest to take corrective action or remove the animal from the property. Access to Public Areas: Service animals are allowed in all areas where guests are normally allowed to go. This includes common areas and the guest cottage. We do not charge an extra fee for service animals, as this is considered part of reasonable accommodation under the ADA. Emotional Support Animals: Please note that emotional support animals, comfort animals, or pets that do not perform specific tasks related to a disability are not considered service animals under the ADA. While we love pets, we ask that you follow our regular pet policy if you plan to bring one along. More details on pets can be found in the guidebook we will send to you after booking. If you want to bring a pet that is not a dog, please request permission before finalizing the booking. The owner is allergic to cats, so please no cats. Thanks! Summertime The cottage remains cool during the summer from the trees and the breeze off the lake. Occasionally Olympia gets temperatures over 85, so we also have an air conditioner in the living room for your comfort. Please turn the AC off when not in the cottage. When the windows are open, the train whistle might disturb you, others find it enchanting. We have an optional white noise fan to help reduce noise. Streamlined Communication Stay Cascadia utilizes automated messaging to ensure an enjoyable experience for all our guests. We provide a checklist that allows guests to select early check-in or a late check-out, notifies us if a guest wants to bring a pet, as well as provides clear check-in instructions and the opportunity to share those instructions with your party. Rest assured there is a human monitoring all of this so if you have an actual question we will get back to you as soon as possible. Please note: the TV is a smart TV. Cable TV is NOT provided. You must login to your own service (Ruku, Netflix, firestick, cable/dish provider, etc.) to receive TV programs and movies. Or hook up your computer to the TV (we have a hookup cable). Remember to logout at the end of your stay. Weather/Climate Please note that we do not offer free cancellation due to inclement weather, poor air quality, or high wildfire danger in the area, unless active road closures due to fire or weather conditions prohibit guests from accessing the house, or advise guests to evacuate during their stay (Level 2 or higher fire evacuation notice, or road closures prohibit travel from guests’ point of origin to the house). If Level 2 or higher fire evacuation notice is in effect or road closures completely prohibit travel from guests' point of origin to the house we will refund the guest each night that is in effect. If evacuation notice and closures remain in effect beyond half of the guest's scheduled stay we will issue an entire refund. In the case of a cancellation, the guest is required to make that cancellation and/or reschedule through Airbnb.